All hours contact:

+27(0) 83 293 1590

Travel Tips and Guidelines

INFORMATION & REQUIREMENTS FOR YOUR JOURNEY WITH AFRICAN OUTPOSTS

African Outposts welcomes you and looks forward to hosting you on your African journey. In order to ensure that you have the best experience possible, please read the following information carefully together with the information provided on the country/ies that you will be visiting. Should you have any questions or require clarification please contact your consultant.

TRAVEL DOCUMENTS

International visitors require a valid passport together with onward travel documents. Your passport should have a minimum of 2 ( but we recommend 3 if you are travelling through more that one country on your journey) blank VISA pages ( not endorsement pages ) in it because if there is insufficient space in the passport then entry into a country could be denied.

HEALTH

  1. Mosquitoes
    • Malaria prophylactic recommendations when travelling in Botswana
    • Please remember that the best precaution is the preventative kind:
    • Avoid being bitten by using mosquito repellents liberally.
    • Wear long-sleeved shirts and trousers/slacks in the evenings.
    • Please use the mosquito net over your bed where supplied/available.
    • If staying in a bungalow or tent, spray with a suitable insecticide to kill any
    • mosquitoes that may have flown into your room.
    • Mosquito coils are also effective.
  2. Ticks
    • Ticks occur the world over and are well known ecto-parasites. The most obvious species in the savannah regions of Africa are the ‘hard ticks’ which attach themselves to their hosts to feed before they either fall or are brushed off. Ticks are also well known as carriers of diseases that affect both animals and humans, and in southern Africa this is referred to as tick bite fever.
  3. Water
    • It is very important that you drink plenty of water especially during the warmer months. It is generally recommended that guests drink at least 2 to 3 litres of water per day to limit the effects of dehydration. This excludes tea, coffee and alcoholic beverages, which act as diuretics and therefore can actually contribute to dehydration.
    • Generally, water throughout Southern Africa is safe to drink directly from the tap. However, bottled water is readily available, so please do not allow yourself to become dehydrated.
  4. Dietary Requirements
    • For those guests with specific dietary requirements please ensure African Outposts is notified prior to arrival. We can accommodate most reasonable requests.
  5. Medical Conditions
    • You need to notify African Outposts of any medical condition you may have prior to your arrival. This includes any allergies e.g. bee stings, nuts, shell fish etc.

INSURANCE

It is a condition of booking, that the sole responsibility lies with the guests to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/travelling companions for the duration of their trip to southern Africa. This insurance should include cover in respect of, but not limited to, the following eventualities:

Compulsory Insurance:

  • emergency evacuation expenses,
  • medical expenses,
  • repatriation expenses,

Recommended Insurance:

  • cancellation or curtailment of trip,
  • damage/theft/loss of personal luggage, money and goods.

African Outposts, including their representatives, employees and agents will take no responsibility for any costs, losses incurred or suffered by the guest, or guest’s dependants or travelling companions, with regards to, but not limited to, any of the above mentioned eventualities. Guests will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves in a position of being unable to access such services should they not be carrying the relevant insurance cover.

Luggage & Money Insurance

It is advisable to take out luggage and money insurance especially if you are carrying a lot of cash or expensive camera equipment. You should always carry such equipment as "carry-on" luggage. Do not put anything of value including any vital medication in your checked-in baggage!

Claims

If you anticipate an insurance claim upon your return, be sure to document as accurately as possible any accident, injury or loss. Doctor’s notes and police reports will aid any claim.

AIR TRANSFERS

Should your journey with us include any non-scheduled airline flights, please be advised that we offer two types of air transfer - either a sole use air transfer (where your party has exclusive use of the aircraft for that particular flight sector) or a shared air transfer (where your party share the aircraft with others). A brief description follows:

LUGGAGE ON SCHEDULED FLIGHTS

Scheduled airlines in southern Africa generally carry a weight restriction of 20kg per economy class traveller, and 30kg for business class. Please ensure that you comply with the applicable restrictions (further details regarding number of luggage pieces and exact dimensions, for the particular carrier can be obtained from your ticketing agent).

LUGGAGE ON AIR TRANSFERS

There are strict weight restrictions in place on any itinerary which includes light aircraft transfers for the following reasons:

Please consult African Outposts for further information regarding luggage requirements.

LOST LUGGAGE

Luggage that goes missing on scheduled flights is beyond the control of African Outposts, and/or the airline concerned. The airport controls what happens to passengers’ luggage from when it is checked in/out until it is put on/taken off the aircraft.

We suggest that you take the following precautionary action: pack a small bag with your essentials including any life sustaining medication, which can be carried with you as hand luggage. If your luggage goes missing, you will still have your essential items on hand to see you through the first couple of days while we try and recover your lost baggage.

LOSS OF ARTICLES

Please note that we cannot accept any responsibility for the misplacement of any articles whilst on your travels. Naturally, we will endeavour to reunite you with your misplaced items. However, logistics may not be favourable for the returning of articles unless you are prepared to pay for the cost to get your goods back to you. Any costs incurred in this process will be for your own account.

This issue is possibly the single biggest form of stress for guests who have left their goods behind somewhere en route and who are not prepared to pay for the costs to be reunited with their possessions. So please make sure that you keep all your goods with you.

FLIGHT CHECK-IN TIMES

Please check in early at all airports (at least one hour prior for domestic flights, three hours for all flights to the USA and two hours for regional and other international flights) due to additional security which now affects international travel around the world.

Please be aware that during peak season, delays are often encountered on scheduled flights. Remember that you are on holiday... relax and enjoy the ambience, which sometimes has no sense of urgency at all!

    • Contact details

      Telephone: +27(0) 83 293 1590 All Hours

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    • Location

      13 Luckybean Road
      Weltevreden Park
      1709

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